Refund Policy

Common questions

We know you’ll love Blueberry, but to make the decision an easy one, we offer a satisfaction guarantee so you can join today without the worry. There’s enough worrying parents have to do already!

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For Physicians

How much does Blueberry cost?

Blueberry's membership costs $216 per year ($18/month), plus a one-time fee for your at-home medical kit. There are no per-visit fees or copays regardless of your insurance coverage; no matter how much you use Blueberry or how many children you have, you'll never be charged any additional fees! Prefer to pay monthly? You can do that too!

For Physicians

Is Blueberry really available 24/7? What about holidays?

Yes! Your team of Pediatricians is always available 24/7, 365 days a year, including holidays.

For Physicians

What can Blueberry Pediatrics treat?

Blueberry can help with and treat many symptoms and childhood illnesses:

Colds
Coughs
Sinus infections
Rashes
Hives
Sunburns
Pink Eye
Breastfeeding
Cuts & Scrapes
Diarrhea
Vomiting
Strep ***
Flu ****

Fevers
Nausea
Headaches
Allergies
Cellulitis
Ear Infections *
Runny Nose
General Questions
Abdominal Pain
Stings & Bites
Constipation
UTIs **
and more

Blueberry is not a replacement for your primary care provider. We recommend you go to your child’s PCP for:

Wellness visits & school/sport physicals
Chronic condition management
Illnesses or issues requiring bloodwork or x-rays
Specialist referrals

Vaccines
ADHD management
Illnesses requiring stool samples

* In order to treat ear infections, Blueberry's Pediatricians require video of your child's ear drums. Our home medical kit includes a smart earscope which can be used to record these videos. Note that we may not be able to treat ear infections until your kit arrives.

** If Blueberry Pediatricians suspect a UTI, they will order urine culture labs. The results return in 24 hours, which will then be used to treat UTIs. Blueberry can provide up to 90% discounts for these labs.

*** Yes, with an active Blueberry membership, our pediatricians will treat strep if your at-home rapid strep test is positive. Simply message our doctor team via the chat feature in the Blueberry app, and they will assist you in obtaining a strep kit and provide the necessary script.

**** Blueberry Pediatricians will treat flu if an at-home rapid flu test is positive. Contact help@blueberrypediatrics.com to get recommendations on at-home rapid flu tests.

For Physicians

Can Blueberry prescribe medications?

Yes, when deemed medically necessary Blueberry Pediatricians are able to write prescriptions and send them to your pharmacy of choice.  If your child has a Medicaid-based health insurance plan, it may not cover the cost of prescriptions from our doctors. This is because Medicaid only covers prescriptions from "in-network" physicians.  Florida, Illinois, Kentucky, and Virginia Medicaid plans will cover the cost of prescriptions from our doctors.

For Physicians

If I sign up for Blueberry but don't like it, can I get a refund?

Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. Contact help@blueberrypediatrics.com and they will work with you to get a refund. For more information, check out our refund policy

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For Physicians

I have insurance, is Blueberry still a good option for my family?

Absolutely! Most families use Blueberry in addition to their insurance (and we recommend it). Even with good insurance, Blueberry can save families hundreds in copays and fees.

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For Physicians

Can I purchase a Blueberry Membership as a gift for someone else?

Blueberry is a popular gift for new parents. You can give a Blueberry membership and kit as a gift to someone by clicking here.

For Physicians