FAQ - Blueberry Pediatrics
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Membership & Availability
Is Blueberry really available 24/7? What about holidays?
Yes, your team of Pediatricians is always be available 24/7, including holidays.
What is in Blueberry's medical kit?

The Blueberry medical kit contains:

Smart Otoscope
The smart otoscope is a flexible, tiny camera that makes it easy to take photos and videos inside your child's ears, nose, or throat. Your pediatric team uses these to diagnose and treat ear infections and other issues.
Finger Pulse Oximeter
Just put the pulse oximeter on your child's finger and it will accurately measure heartrate and oxygen levels, giving you and your pediatrician valuable information about your child's health.

For more information, click here.

Does a membership cover only one child?
Your Blueberry membership covers all of the children in your household - you won't need to pay a membership fee for each child.
How often can I message my team of Blueberry Pediatricians?
As often as you like! Your Blueberry membership enables to you reach out to your team of Pediatricians with no limits.
Can I cancel my Blueberry membership?
While we would be sad to see you go, you can easily cancel your membership at any time via your account page. There are no complicated hoops to jump through or phone calls you have to make.
How long does a Blueberry membership last?
Blueberry memberships are billed month-to-month, and there is no commitment. However, if you cancel your membership and later activate it, you would have to pay the enrollment fee again.
Medical Care
How does Blueberry work with my Pediatrician?
With your permission, Blueberry can send any information regarding your Blueberry visits to your primary pediatrician so they can have a full medical record for your child. We are also available for consults with your primary pediatrician if they request it.
What is Blueberry's policy on vaccinations?
Families that choose not to vaccinate can join Blueberry, however we will be limited in what we can do via telemedicine, since many serious illnesses that are prevented by vaccinations often need in-person examination to rule out.
Can Blueberry Pediatricians prescribe medications like antibiotics?
Yes, when deemed medically necessary Blueberry Pediatricians are able to write prescriptions and send them to your pharmacy of choice.
Eligibility
Who can't use Blueberry?
We can help all generally healthy children under 21 years of age, but we are limited in our ability to provide care to children that have:

  • A developmental syndrome
  • Regular seizures
  • An immune disorder
  • A very serious chronic condition


contact us if you have any questions or concerns to see if Blueberry is right for your family.
Does Blueberry help with babies or toddlers?
Yes, Blueberry Pediatricians are trained to be able to provide medical advice and treatment when appropriate for babies and toddlers (0-2 years of age).

There are circumstances for newborns that always require in-person or emergency care - Blueberry Pediatricians will alert you immediately and help you get to the right level of in-person care if they believe that is the case.
What ages can Blueberry care for?
Blueberry can provide care for anyone between the ages of 0 and 21.
Pricing
How much does Blueberry cost?
Blueberry's membership is $15 per month. To join, Blueberry also has an enrollment fee, however that fee is currently $0 if families join by Friday.

Blueberry's membership is month-to-month; there are no monthly or annual commitments.
How does Blueberry work with my insurance?
Currently, Blueberry is not covered by insurance, however the average family will save more in copays from in-person sick visits and urgent care visits than the cost of a Blueberry Pediatrics membership.
Can I pay with Blueberry using my HSA or FSA?
Blueberry can be paid for using a Flexible Spending Account (FSA), but not with a Health Savings Account (HSA). Always consult your accountant for tax advice.
If I sign up for Blueberry but don't like it, can I get a refund?
Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. You can contact [email protected] and they will work with you to get a refund.