Is Blueberry really available 24/7? What about holidays?
Yes! Your team of Pediatricians is always available 24/7, 365 days a year, including holidays.
What is in Blueberry's medical kit?
The Blueberry medical kit contains:
The smart otoscope is a flexible, tiny camera that makes it easy to take photos and videos inside your child's ears, nose, or throat. Your pediatric team uses these to diagnose and treat ear infections and other issues.
Finger Pulse Oximeter
Just put the pulse oximeter on your child's finger and it will accurately measure heartrate and oxygen levels, giving you and your pediatrician valuable information about your child's health.
The forehead and ear thermometer accurately provides temperature readings in 1 second, making it extremely easy to use for anyone from newborns to teenagers.
Your Blueberry membership covers all of the children in your household - you won't need to pay a membership fee for each child.
How often can I message my team of Blueberry Pediatricians?
As often as you like! Your Blueberry membership enables to you reach out to your team of Pediatricians with no limits. There are never any additional fees, no matter how much you use your membership.
Can I cancel my Blueberry membership?
While we would be sad to see you go, you can easily cancel your membership online at any time online via your account page. There are no complicated hoops to jump through or phone calls you have to make.
How long does a Blueberry membership last?
Blueberry memberships are billed month-to-month, and there is no commitment. However, if you cancel your membership and later reactivate it, you would have to pay the enrollment fee again.
How does Blueberry work with my Pediatrician?
With your permission, Blueberry can send any information regarding your Blueberry visits to your primary pediatrician so they can have a full medical record for your child. We are also available for consults with your primary pediatrician if they request it.
What is Blueberry's policy on vaccinations?
Families that choose not to vaccinate can join Blueberry, however we will be limited in what we can do via telemedicine, since many serious illnesses that are prevented by vaccinations often need in-person examination to rule out.
Can Blueberry Pediatricians prescribe medications like antibiotics?
Yes, when deemed medically necessary Blueberry Pediatricians are able to write prescriptions and send them to your pharmacy of choice.
What can Blueberry Pediatrics treat or help with?
Blueberry can help with and treat many symptoms and childhood illnesses:
Cuts / Scrapes
Stings / bug bites
Blueberry is not a replacement for your primary care provider, and recommends you go to your child’s PCP for:
Chronic condition management
* Blueberry Pediatricians will order urine culture for labs, which can be used to treat UTIs. Blueberry can provide up to 90% discounts for these labs.
** Blueberry Pediatricians will treat strep if an at-home rapid strep test is positive. Contact support to get recommendations on at-home rapid strep tests.
Who can't use Blueberry?
We can help all generally healthy children under 21 years of age, but we are limited in our ability to provide care to children that have:
A developmental syndrome
An immune disorder
A very serious chronic condition
Contact usif you have any questions or concerns to see if Blueberry is right for your family.
Does Blueberry help with babies or toddlers?
Yes! Blueberry Pediatricians can provide care for all children under the age of 21, including babies and toddlers.
There are some circumstances for newborns that require in-person or emergency care - your Blueberry Pediatricians will alert you immediately and help you get to the right level of in-person care if they believe that is the case.
What ages can Blueberry care for?
Blueberry can provide care for anyone between the ages of 0 and 21.
In which states can Blueberry provide care for my family?
Currently Blueberry can only provide care to families in California, Florida, New Jersey, Pennsylvania, and Texas. However, we will be expanding to New York and others very soon!
Can I use Blueberry if my child does not have health insurance?
Blueberry doesn't require that you have health insurance to be a member. However, we strongly recommend getting health insurance for your children.
How much does Blueberry cost?
Blueberry's membership costs $15 per month, plus a one-time enrollment fee of $100. The membership covers everything - no matter how much you use blueberry or how many childen you have, you'll never be charged additional fees.
Blueberry's membership is month-to-month; there are no monthly or annual commitments.
How does Blueberry work with my insurance?
Currently, Blueberry is not covered by insurance, however the average family will save more in copays from in-person sick visits and urgent care visits than the cost of a Blueberry Pediatrics membership.
Can I pay with Blueberry using my HSA or FSA?
Blueberry can be paid for using a Flexible Spending Account (FSA), but not with a Health Savings Account (HSA). Always consult your accountant for tax advice.
If I sign up for Blueberry but don't like it, can I get a refund?
Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. You can contact [email protected] and they will work with you to get a refund. Note, that this only covers your monthly membership, and does not apply to the home medical kit cost.
“I used Blueberry Pediatrics for the first time last night, and it was great! The doctor confirmed my daughter had an ear infection using the kit and had a prescription sent to my pharmacy.”